Returns & Exchange

7-Days Easy Returns

We gladly accept returns within 7 days of receiving your order.

  1. Place your return request through email at care@emmyrobe.com.
  2. We will collect the item back from your location.
  3. Share your bank details via email. Your refund will be credited into your account once returned item is received at our warehouse and passed the verification.

7-Days Hassle-free Exchange

We offer easy exchange within 7 days of receiving your order in case of sizing issues.

  1. Place your request for exchange through email at care@emmyrobe.com.
  2. We will collect the item back from your location.
  3. We will dispatch you new requested size from our warehouse.

    Return conditions:

    • We only accept returns within 7 days from the date of receiving your order.
    • Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, washed or altered in any way.